Terms & Conditions

1. Introduction and Acceptance of Terms

These Terms & Conditions ("Terms") govern your access to and use of the services, software, and platform provided by Astro Universe LLC ("Astro Universe," "we," "us," or "our"). By accessing or using our services, you agree to be bound by these Terms and our Privacy Policy.

If you do not agree to these Terms, you may not access or use our services. If you are accepting these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms.

These Terms constitute a legally binding agreement between you and Astro Universe LLC.

2. Description of Services

Astro Universe provides a digital platform offering business infrastructure and operational tools designed to help companies manage customer relationships, digital presence, engagement systems, and operational workflows across multiple industries.

Our services include but are not limited to:

• Software-as-a-Service (SaaS) platform access
• Business automation and operational tools
• Data management and analytics capabilities
• Integration with third-party services and platforms
• Customer support and technical assistance

We reserve the right to modify, suspend, or discontinue any part of our services at any time, with or without notice. We are not liable for any modification, suspension, or discontinuation of services.

3. Eligibility

To use our services, you must:

• Be at least 18 years of age or the age of majority in your jurisdiction
• Have the legal capacity to enter into binding contracts
• Provide accurate, current, and complete information during registration
• Comply with all applicable laws and regulations

By using our services, you represent and warrant that you meet these eligibility requirements. We reserve the right to refuse service to anyone at any time for any reason.

4. User Accounts and Responsibilities

4.1 Account Registration

To access certain features of our platform, you must register for an account. You agree to provide accurate and complete information during registration and to keep your account information current.

4.2 Account Security

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized access or security breach
• Ensuring your account is not shared with others

We are not liable for any loss or damage arising from your failure to protect your account credentials.

4.3 Account Accuracy

You must ensure that all information provided to us is accurate, current, and complete. You agree to update your information promptly if it changes. Providing false or misleading information may result in account termination.

5. Acceptable Use

You agree to use our services only for lawful purposes and in accordance with these Terms. You agree not to:

• Violate any applicable laws, regulations, or third-party rights
• Use our services for fraudulent, abusive, or illegal activities
• Interfere with or disrupt the integrity or performance of our platform
• Attempt to gain unauthorized access to our systems or user accounts
• Transmit viruses, malware, or other harmful code
• Scrape, harvest, or collect user data without authorization
• Reverse engineer, decompile, or disassemble our software
• Use our services to send spam or unsolicited communications
• Impersonate any person or entity or misrepresent your affiliation
• Remove, obscure, or alter any proprietary notices on our platform

We reserve the right to investigate violations of these Terms and take appropriate action, including suspension or termination of your account and cooperation with law enforcement.

6. Intellectual Property

6.1 Our Intellectual Property

All content, features, and functionality of our services, including but not limited to software, text, graphics, logos, designs, and trademarks, are the exclusive property of Astro Universe LLC or its licensors and are protected by copyright, trademark, and other intellectual property laws.

These Terms do not grant you any right, title, or interest in our intellectual property except for the limited license to use our services as expressly permitted.

6.2 Your Content

You retain ownership of any content you upload, submit, or transmit through our services ("Your Content"). By using our services, you grant us a non-exclusive, worldwide, royalty-free license to use, store, process, and display Your Content solely to provide and improve our services.

You represent and warrant that:

• You own or have the necessary rights to Your Content
• Your Content does not violate any third-party rights
• Your Content complies with applicable laws and these Terms

6.3 Feedback

If you provide us with feedback, suggestions, or ideas about our services, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use and incorporate such feedback without compensation or attribution.

7. Third-Party Services

Our platform may integrate with or provide access to third-party services, websites, and applications. These third-party services are not under our control, and we are not responsible for their content, functionality, or practices.

Your use of third-party services is governed by their respective terms and privacy policies. We do not endorse or assume responsibility for any third-party services. Any interactions or transactions you have with third parties are solely between you and those parties.

You acknowledge that we may rely on third-party providers for certain aspects of our services, and service availability may be affected by third-party performance.

8. Disclaimers

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.

We do not warrant that:

• Our services will be uninterrupted, secure, or error-free
• Defects will be corrected
• Our services or servers are free of viruses or harmful components
• Results obtained from using our services will be accurate or reliable

You use our services at your own risk. We are not responsible for any damage to your devices, loss of data, or other harm resulting from your use of our services.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ASTRO UNIVERSE LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR USE, ARISING OUT OF OR RELATED TO:

• Your use or inability to use our services
• Any unauthorized access to or use of our servers or your data
• Any interruption or cessation of our services
• Any bugs, viruses, or harmful code transmitted through our services
• Any errors or omissions in content or services
• Any conduct or content of third parties

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities, so the above limitations may not apply to you to the extent prohibited by law.

10. Indemnification

You agree to indemnify, defend, and hold harmless Astro Universe LLC, its officers, directors, employees, agents, affiliates, and licensors from and against any claims, liabilities, damages, losses, costs, expenses (including reasonable attorneys' fees) arising out of or related to:

• Your use of our services
• Your violation of these Terms
• Your violation of any law or regulation
• Your violation of any third-party rights
• Your Content or any content submitted through your account

We reserve the right to assume exclusive defense and control of any matter subject to indemnification, and you agree to cooperate with our defense of such claims.

11. Termination

11.1 Termination by You

You may terminate your account at any time by contacting us or using the account termination features in our platform. Termination does not relieve you of any obligations incurred prior to termination.

11.2 Termination by Us

We may suspend or terminate your account and access to our services at any time, with or without cause, with or without notice, at our sole discretion. Grounds for termination may include:

• Violation of these Terms
• Fraudulent, abusive, or illegal activity
• Non-payment of fees
• Extended periods of inactivity
• Requests by law enforcement or government agencies

11.3 Effect of Termination

Upon termination:

• Your right to access and use our services will immediately cease
• We may delete your account and content without liability
• Provisions that by their nature should survive termination will remain in effect

You are responsible for exporting any content you wish to retain before termination. We are not obligated to store, maintain, or provide access to your content after termination.

12. Changes to Terms

We reserve the right to modify these Terms at any time. When we make changes, we will:

• Update the "Last Updated" date at the top of these Terms
• Notify you of material changes through our platform or by email
• Provide you with an opportunity to review the updated Terms

Your continued use of our services after changes become effective constitutes acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using our services and may terminate your account.

It is your responsibility to review these Terms periodically for changes.

13. Governing Law and Dispute Resolution

13.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States and the state in which Astro Universe LLC is registered, without regard to conflict of law principles.

13.2 Dispute Resolution

In the event of any dispute, claim, or controversy arising out of or relating to these Terms or our services, you agree to first contact us to attempt to resolve the matter informally.

If informal resolution is unsuccessful, any legal action must be brought in the federal or state courts located in the jurisdiction where Astro Universe LLC is registered, and you consent to the exclusive jurisdiction of those courts.

13.3 Class Action Waiver

To the extent permitted by law, you agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

14. Miscellaneous

14.1 Entire Agreement

These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Astro Universe LLC regarding your use of our services.

14.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect, and the invalid provision will be modified to the minimum extent necessary to make it valid and enforceable.

14.3 Waiver

Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.

14.4 Assignment

You may not assign or transfer these Terms or your rights and obligations without our prior written consent. We may assign or transfer these Terms at any time without restriction.

14.5 Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including acts of God, natural disasters, war, terrorism, labor disputes, or government actions.

15. Contact Information

If you have questions, concerns, or requests regarding these Terms, please contact us:

We are committed to addressing your questions and concerns regarding these Terms in a timely manner.